Support
How-To Video
We have put together a 7 minute walk-through video showing you how to perform the basic tasks required to get your GiftEase™ software up and running.
View now » (opens a new window).
Telephone Support
If you are an existing customer and are having difficulties with our programme please follow the steps below:
- Call us on 08456 44 88 07 to speak to one of our technicians and explain the problem.
- Click here to download the GiftEase™ Support program.
- When asked choose open or run the program
- When the program starts wait for the technician to be ready then double click on Internet Support to start the support connection.
- Close the program to stop the GiftEase™ Support Session
The Prostate Cancer Charity
"I can confirm that having worked with the GiftEase team at Scanstore for over two years, Prostate Cancer can vouch for the integrity and experience of both the product and personalities concerned.
Their depth and understanding of what charities need to know is first class and has gone a long way to help Prostate Cancer put its Gift Aid issues into order.
Their unique understanding of Gift Aid is borne out of a combined 30 years working for charities and I am delighted to hear that they are producing yet another and more advanced Gift Aid product - GiftEase."
Colin Grove, Database Manager
www.prostate-cancer.org.uk

