Giftease Academy

Find answers and get help with our learning management platform for charity professionals.

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Learner

Get help with setting up your Giftease Academy account, accessing our courses, receiving your Giftease Certification, and more.

Visit Learner Help Centre

Charity Organisation Admin

Get help with setting up your organisation, managing and subscribing your learners, and more.

Visit Admin Help Centre

Our most frequently asked questions

How do I sign up my charity organisation?

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If you’re a charity professional looking to register your organisation to the Giftease Academy, please visit our Signup page. Once registered, you will receive a welcome email with instructions on how to log in; simply follow the link provided in your inbox to register your organisation and access the platform.

An error occurred when creating my organisation's account?

Read more about An error occurred when creating my organisation's account?

The contact email you enter during sign up will be email used to log into the admin account which manages your charity’s organisation and learners.

Please ensure your enter your corporate email address (e.g., yourname@companydomain.com). Only email addresses from the domain of your charity registered with the Charity Commission are accepted for verification purposes. If you’re unsure about your Charity number or other details, search the Charity Commission website.

If you’re still experiencing difficulties during the sign up process, please contact our support team for assistance.

Contact Support

How do I confirm my account?

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How do I enroll learners from my organisation?

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Enrolling users from your charity organisation is easy with our learning management platform! Once registered, you can add and manage your organisation’s learners, assign courses, and track their progress. Our user-friendly interface makes it simple to manage multiple users at once.

How do I access courses as an individual?

Read more about How do I access courses as an individual?

While the Giftease Academy has been built primarily for organisations, we understand that individuals looking to enhance their skills and further their personal development are eager to access our courses, including specialised options like Gift Aid training. That’s why we’re excited to offer access to individuals who want to get started right away.

Although automated sign-up will be available in the future, we can currently arrange access to courses through our Giftease organisational account. Simply reach out via our contact form, and our team will help set up your account and get you started.

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