Course Information

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Why Choose This Course?

Retail Gift Aid Course

Our comprehensive course empowers charities to maximise Retail Gift Aid while ensuring HMRC compliance. Through a three-tiered approach—train-the-trainer sessions, practical shop floor tutorials, and a final assessment requiring an 80% pass rate—we equip staff with the knowledge and skills to effectively and confidently implement the scheme.

  • Real World Training: Meets HMRC’s Gift Aid training requirement.
  • Practical & Shop-Friendly: Trains diverse staff for real-world compliance.
  • Maximising Gift Aid, the Right Way: Boost Gift Aid income with compliance confidence.

What’s unique?

Our curriculum is specifically tailored to meet the sector’s needs, ensuring that candidates not only grasp theoretical concepts but also acquire the skills necessary to apply these insights effectively. We empower professionals to drive meaningful impact in their organisations by focusing on practical outcomes.

To address complex topics, we’ve harnessed the power of AI to create engaging and innovative learning experiences. For example, dual AI presenters provide candidates with a dynamic, interactive approach that breaks down intricate subject matter in a clear and accessible way. If you’re curious to see them in action, watch this short sample video showcasing their capabilities.

RGA1 - Trainers Module

What's Covered

HMRC Compliance

An overview of HMRC regulations pertinent to Retail Gift Aid, emphasizing the importance of adherence to maintain charitable status.

Being the Trainer

Guidance on adopting the trainer role, including effective communication strategies and techniques to inspire and educate team members.

Shop Floor Training

A preview of the upcoming RGA2 module, detailing its focus on practical, in-store applications of Retail Gift Aid principles.

Taking Training to the Shop Floor

Strategies for implementing training programs in a retail environment, ensuring staff can confidently apply Gift Aid procedures.

Training Methods

An exploration of various instructional techniques tailored to diverse learning styles, enhancing the effectiveness of your training sessions.

Prepare Teams for the Assessment

Steps to ready your team for evaluations, including key topics to review and methods to alleviate assessment-related anxiety.

Ready to Deliver the Training!

Final preparations for conducting training sessions, encompassing logistical considerations and best practices for successful delivery.


 

RGA2 - Retail Gift Aid Shops Training (Sample available)

What's Covered

Welcome to this module

An introduction designed to bolster confidence in ensuring Gift Aid compliance across all shops, highlighting the support available from trainers.

Overview of what to expect

A summary of the module’s content, outlining the key areas that will be covered to achieve compliance.

Intro to Training and Assessments

An introduction to the training process and the assessments involved, setting expectations for participants.

Let's Get Started: Retail Gift Aid

A comprehensive look at the fundamentals of Retail Gift Aid, including its purpose and benefits.

RGA Documentation

Detailed guidance on the necessary documentation for Retail Gift Aid, ensuring accurate record-keeping and compliance.

RGA Audit Essentials

Key information on preparing for Retail Gift Aid audits, including what auditors look for and how to meet their requirements.

No Gift Aid vs Gift Aid Rules

A comparison of procedures for handling donated items with and without Gift Aid, clarifying the distinct processes involved.

5 Steps to Passing the HMRC Audit

A step-by-step guide to successfully navigating HMRC audits, highlighting critical compliance areas.

Charity Self-Audit

Instructions on conducting internal audits to proactively identify and address potential compliance issues.

Looking after the Finances

Best practices for managing financial aspects of Retail Gift Aid, ensuring transparency and accountability.

How to Work with the GDPR Rules

Guidance on handling donor information in compliance with GDPR, safeguarding privacy and maintaining trust.


 

RGA3 - Assessment

The assessment serves as evidence that you've received the necessary training to comply with HM Revenue and Customs (HMRC) standards. By successfully completing it, you demonstrate your readiness to implement Retail Gift Aid procedures effectively.

Format

20 multiple-choice questions covering essential aspects of Retail Gift Aid.

Passing Score

To pass, you’ll need to score at least 16 out of 20.

Retake Policy

If you don’t achieve the passing score, don’t worry—you can review the course material and retake the assessment to strengthen your understanding.


 

Working with you

Our Charity Experience

We’ve built our company by collaborating with charities like yours.

We aim to make our innovative, cost-effective, and flexible platforms and services available to all charities. We would love to work with you so we can continue to develop more great courses, products and features and make every gift count.

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