Course Information
RGA - Retail Gift Aid
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Our comprehensive course empowers charities to maximise Retail Gift Aid while ensuring HMRC compliance. Through a three-tiered approach—train-the-trainer sessions, practical shop floor tutorials, and a final assessment requiring an 80% pass rate—we equip staff with the knowledge and skills to effectively and confidently implement the scheme.
Our curriculum is specifically tailored to meet the sector’s needs, ensuring that candidates not only grasp theoretical concepts but also acquire the skills necessary to apply these insights effectively. We empower professionals to drive meaningful impact in their organisations by focusing on practical outcomes.
To address complex topics, we’ve harnessed the power of AI to create engaging and innovative learning experiences. For example, dual AI presenters provide candidates with a dynamic, interactive approach that breaks down intricate subject matter in a clear and accessible way. If you’re curious to see them in action, watch this short sample video showcasing their capabilities.
What's Covered←
An overview of HMRC regulations pertinent to Retail Gift Aid, emphasizing the importance of adherence to maintain charitable status.
Guidance on adopting the trainer role, including effective communication strategies and techniques to inspire and educate team members.
A preview of the upcoming RGA2 module, detailing its focus on practical, in-store applications of Retail Gift Aid principles.
Strategies for implementing training programs in a retail environment, ensuring staff can confidently apply Gift Aid procedures.
An exploration of various instructional techniques tailored to diverse learning styles, enhancing the effectiveness of your training sessions.
Steps to ready your team for evaluations, including key topics to review and methods to alleviate assessment-related anxiety.
Final preparations for conducting training sessions, encompassing logistical considerations and best practices for successful delivery.
What's Covered
An introduction designed to bolster confidence in ensuring Gift Aid compliance across all shops, highlighting the support available from trainers.
A summary of the module’s content, outlining the key areas that will be covered to achieve compliance.
An introduction to the training process and the assessments involved, setting expectations for participants.
A comprehensive look at the fundamentals of Retail Gift Aid, including its purpose and benefits.
Detailed guidance on the necessary documentation for Retail Gift Aid, ensuring accurate record-keeping and compliance.
Key information on preparing for Retail Gift Aid audits, including what auditors look for and how to meet their requirements.
A comparison of procedures for handling donated items with and without Gift Aid, clarifying the distinct processes involved.
A step-by-step guide to successfully navigating HMRC audits, highlighting critical compliance areas.
Instructions on conducting internal audits to proactively identify and address potential compliance issues.
Best practices for managing financial aspects of Retail Gift Aid, ensuring transparency and accountability.
Guidance on handling donor information in compliance with GDPR, safeguarding privacy and maintaining trust.
The assessment serves as evidence that you've received the necessary training to comply with HM Revenue and Customs (HMRC) standards. By successfully completing it, you demonstrate your readiness to implement Retail Gift Aid procedures effectively.
20 multiple-choice questions covering essential aspects of Retail Gift Aid.
To pass, you’ll need to score at least 16 out of 20.
If you don’t achieve the passing score, don’t worry—you can review the course material and retake the assessment to strengthen your understanding.
We’ve built our company by collaborating with charities like yours.
We aim to make our innovative, cost-effective, and flexible platforms and services available to all charities. We would love to work with you so we can continue to develop more great courses, products and features and make every gift count.